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Business Services Representative (Bilingual - 8 month contract)

Administrative & Clerical Support
014520 Requisition #

Colleagues you’ll love.
A dynamic and collaborative workplace where you can contribute to our story.
An access to over 6,000 free courses for your continuous development and career growth.
Comprehensive benefits from day one. 

This is the #YPLife and what working at YP is all about


What is a Business Services Representative at Yellow Pages?

Want to contribute to the development and prosperity of local small and medium-sized businesses? Welcome to Yellow Pages! As a Google Premium Partner and Facebook Marketing Partner, Yellow Pages is a leader in digital marketing for companies across Canada.


As a Business Services Representative, you will be responsible for the accurate processing of all customers’ advertising and listing requirements.

You will be in charge of creating, maintaining and analyzing customer records, such as listing, billing, advertising and display. You will also ensure that the YP advertising program adheres to rules and regulations for all print and electronic products. You will be responsible for proper payment of sales commissions subject to YP sales commission’s practices and YP company policy. You will be in charge of processing work to meet prescribed performance measurement targets and ensure accuracy in print and electronic products.


Also, you will complete all duties and reports in a timely manner to meet directory closing dates. Finally, you will communicate with internal and external customers as necessary.

Why should you apply for this Business Services Representative position?

  • We bet on everyone potential rather than pressure management
  • We offer flexible benefits package on your first day, a casual environment where you can wear jeans
  • We distinguish the most beautiful achievements by awarding prizes or recognition programs
  • We propose to our employees to advance in their career according to their expectations
  • Work schedule from Monday to Friday daytime

What do you need to be a Business Services Representative at Yellow Pages?


  • High school diploma
  • Between 1 to 2 years of experience in customer service or order processing
  • Strong knowledge of computer systems


Soft skills:

  • Communicate effectively at appropriate levels within YPG and its’ stakeholders.
  • Self-managed problem solving, ability to analyze, and good judgment in decision- making.
  • Organizational skills.
  • Demonstrate good innovative skills.
  • High level of accuracy, attention to detail, proofreading/spelling skills.
  • Flexible and adjust easily to change.


You are ready to join the Yellow Pages adventure as a Business Services Representative? Send us your resume right now!


About Yellow Pages
We’ve been in the game since 1908 and we continue to transform to offer our 229 000 clients the best possible products and services. We foster business relationships between Canadian small-to-medium businesses and their prospective customers. We do this by providing tailored, locally-relevant digital media and marketing solutions designed with both in mind. Over 73% of our revenue is generated by digital solutions.

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