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Multimedia Fulfillment Representative

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Publishing & Operations
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014404 Requisition #
Thanks for your interest in the Multimedia Fulfillment Representative position. Unfortunately this position has been closed but you can search our 9 open jobs by clicking here.

Education and Experience:

 

  • High School Diploma
  • Between 4-5 years of experience in customer service in a call center using web-based systems, technical support, website support, or
    tier 1 support an asset.
  • Computer skills: Word (intermediate), Excel (intermediate), Windows (intermediate)
  • Communication: French and English spoken, written and read (advanced)

Soft Skills:

 

  • Excellent people skills and the ability to work with a wide range of people, both internally and externally – special emphasis on customer service, escalation management, problem resolution and situation analysis.
  • Minimum of basic understanding of concepts related to SEO, SEM, social media, local search, adwords, paid search, and other products and services within the YP portfolio
  • Excellent listening skills
  • Reliable team player
  • Exhibits a Customer-centric point of view
  • High sense of professionalism.
  • Strong ability to adapt to change.
  • Excellent organization and time management skills
  • High attention to detail and information accuracy
  • Solid problem-solving skills

Other Considerations:

  • Overtime may be required.
  • Flexible work schedule.

You are ready to join the Yellow Pages adventure as a Multimedia Fulfillment Representative? Send us your resume right now!

About Yellow Pages

 

We’ve been in the game since 1908 and we continue to transform to offer our 229 000 clients the best possible products and services. We foster business relationships between Canadian small-to-medium businesses and their prospective customers. We do this by providing tailored, locally-relevant digital media and marketing solutions designed with both in mind. Over 73% of our revenue is generated by digital solutions.



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