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Senior Social Media Campaign Specialist

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Information Technology & Digital Media
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014392 Requisition #

What is a Senior Social Media Campaign Manager at Yellow Pages?

 

Want to contribute to the development and prosperity of local small and medium-sized businesses? Welcome to Yellow Pages! As a Google Premium Partner and Facebook Marketing Partner, Yellow Pages is a leader in digital marketing for companies across Canada.

 

As a Senior Social Media Campaign Manager The Senior Social Media Campaign Manager will join a growing team that is defining the advertising space on Internet for small and medium-sized businesses (SMB) in Canada.  The main responsibility for the role will be to serve as team advocate and support the Team Manager. The Senior Social Media Campaign Manager will be required to offer support, training, coaching and feedback to the team.

 

Other responsibilities include account allocation, management of issue escalation and delivery of a portfolio of high end and priority accounts.

 

Responsibilities

 

  • Deliver a portfolio of high end and priority accounts of both solutions and products.
  • Support the team in their daily activities. Resolve “level one” (basic and intermediate) questions and issues arising from the team. Be the product and process expert. Participate in the interview process and candidate selection for new hires. Train and onboard new employees. Identify coaching opportunities and help develop and grow the team.
  • Handle and resolve level 1 sales, support or customer escalations.
  • Have an active role in sales strategy sessions, pilots, projects and product evolution. Identify and capitalize on improvement opportunities. 

 

 

What do you need to be a Senior Social Media Campaign Manager at Yellow Pages?

 

Qualifications:
• University degree or college diploma, preferably in communications, marketing or business
• More than one year of experience in Digital Marketing
• Proven track record of results in campaigns management

 

Soft skills:
• Ability to quickly gather information and create concise, effective copy
• Ability to multitask in a fast-paced team environment
• Understanding of small business marketing needs
• Ability to explain technical concepts to sales teams and advertisers
• Excellent interpersonal skills and team management experience
 
 
You are ready to join the Yellow Pages adventure as a Senior Social Media Campaign Manager? Send us your resume right now.

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